A group calling itself “Null\Crew” said it had attacked a mobile communications server, with a Sony spokesman confirming the cyber thieves had grabbed information belonging to 400 customers in mainland China and Taiwan.
Null\Crew, which reportedly has links to international computer hacking group Anonymous, posted online usernames, e-mails and some passwords along with a statement critical of the Japanese firm.
“Sony, we are dearly disappointed in your security,” it said, adding that it had gained control of eight Sony servers, which could not be immediately confirmed.
“Not even your customers can trust you,” it added.
The company spokesman said the incident was being investigated and added that the server with client details belonged to an unnamed “third party”, and not Sony itself.
Shares in Sony, which is battling to reverse huge losses stemming largely from its struggling television unit, hit a fresh 32-year low of 849 yen earlier today before closing at 860 yen, down 0.34%, in Tokyo.
Toshiyuki Kanayama, strategist at Monex Securities, said the latest security breach at Sony has not riled investors who have driven down the firm’s share price over its financial performance.
“I don’t think the market is very worried about the latest leak, as the number of clients affected was not huge compared with past leaks,” he told AFP.
“But once a company becomes a target of hackers, it has to fight a cat-and-mouse game (with the cyber attackers),” he added.
In April last year Sony suffered a massive data breach that compromised more than 100 million accounts and forced it to temporarily halt its PlayStation Network and Qriocity services.
And in October, the firm suspended 93,000 accounts on its online entertainment networks, which let users play videogames and watch movies, after detecting a wave of unauthorised sign-in attempts.
The entertainment giant has been battling to restore consumer trust after the initial security gaffe, with a string of subsequent attacks on websites including in Greece, Thailand and Indonesia.
In another incident, a group of hackers known as Lulz Security in June said they had compromised more than one million passwords, e-mail addresses and other information from SonyPictures.com.