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Engineer billed RM37,000 in SMS to telco company

 | May 28, 2011

KUCHING: All he wanted to do was sent planty of sms to a telco company in the hope of winning a Volkswagen car in a lucky draw.Instead of a chance at the winning the car all he got was a huge RM36,688.37 bill from the company.

Liau Hoe Soon,an  electronic engineer from Stutong Baru, Kuching, thought that the more ‘SMS’ he sent the greater was his chance of winning a Volkswagen car in the lucky draw allegedly organised by Digi telecommunications between September and October last year.

Little did he realise that the ‘SMS” cost him RM18,747.75 for a period from  October 16 to November 15 , 2010  in his November bill, although his credit limit was RM400.00 only.

He paid the amount.

Determined to win the car, Liau continued with his “SMS” and by the end of December he received another bill of RM17,940.62 from Digi Telecommunications Sdn Bhd.

Not only he did not win the car, but he lost a total of RM36,688.37.

When he checked with the company, Liau was told that the company did not reactivate his auto lock credit limit.

Feeling cheated, Liau brought his case to the attention of DAP Secretary Chong Chieng Jen, who is also the state assemblyman for Kota Sentosa.

Chong said: “We are going to write to the Malaysian Communications and Multimedia Commission (MCMC) and lodge a formal report.

“A copy of the letter will be sent to the Digi Telecommunications to request for the refund of the money,” he said, adding that the company should furnish and itemise ‘SMS’ to show how much he spent on it.

Chong, who is also the MP for Bandar Kuching slammed the  telecom company for resorting to the lucky draw game mechanism to earn profits as this is promoting gambling for unsuspecting consumers.


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