However, the Puchong MP says the government should focus on the more pressing problems.
Calling it “a step in the right direction”, Puchong MP Gobind Singh Deo said the system would undoubtedly make things easier for the public and ensure greater transparency when status updates were made mandatory.
Yesterday, Minister in the Prime Minister’s Department Idris Jala, the CEO of the Performance Management and Delivery Unit (Pemandu), said the police online tracking system would be announced by the end of August under the Government Transformation Programme.
However, Gobind urged the government to ensure that the system was effective.
He also suggested that the system should include reports made to other investigation authorities including the Malaysian Anti-Corruption Commission.
“There is really no point in having a system which tells you that nothing has been done over reports lodged without giving you an avenue to complain or make suggestions in the hope that progress can be thereafter made upon your report,” he said.
Gobind said that other than merely tracking progress of investigations through a web portal, the minsiter should also consider putting in place a system by which members of the public could communicate or interact with the authorities.
“They should be able to get help online when no progress is shown in the status of their case or where they have reasons to believe the investigations in their cases have been compromised be it by a lack of initiative on part of the police, members of the Attorney General’s Chambers or otherwise,” he said.
The public should be able to communicate when their cases were not being dealt with and be assured that their complaints were dealt with openly and effectively.
More pressing problems
Gobind asked Idris to also focus on “more pressing problems” such as “delays in investigations, the lack of investigations into some reports altogether and the failure to prosecute in cases where the evidence suggested that offences had been committed but there had been no action taken.”
“What is needed is a balance to be struck between the interests of the public and the investigating authorities,” he said.
“Whilst the authorities should not be unreasonably pressured in their investigations or decisions to prosecute, the public too must be assured that the system provides them with avenues by which their concerns about investigations and decisions to prosecute or the lack of it may be dealt with openly and effectively,” he added.
Gobind said if the system “works both ways”, it would help lessen the burden of the public and further improve the image of the police.