Gas Malaysia Sdn Bhd taken to task for issuing a permanent termination notice to residents of Sri Bangsar Apartments.
Simi Dharam, secretary of the Sri Bangsar Apartment Joint Management Council, said the company, which provides gas to the high-rise building via pipeline, had issued a permanent disconnection notice effective Aug 6 to all 34 unit owners.
“Asked on why they were terminating services, Gas Malaysia said that there was a problem in the piping system.
“However, they did not tell us when they had conducted an inspection on the piping system. They even refused to produce a copy of the report when we asked for it,” said Simi.
Since then, Simi said she had called the company on numerous occasions to get details but failed to a response.
She also said that the notice issued by Gas Malaysia dated July 11 did not carry a signature of the official who made the decision to terminate the services.
“The notice looked more like a photocopied piece of paper,” said Simi.
Simi said an officer from Gas Malaysia told her that the decision to terminate gas services was taken after the council failed to appoint an independent contractor to inspect the piping system two years ago.
Taking Gas Malaysia to task, Simi said it was the responsibility of the company to appoint a contactor to check the system, not the apartment management.
She said that the council had also sent a letter to Gas Malaysia seeking clarification on the matter in 2010 but claimed she did not receive a response.
“We are paying Gas Malaysia for its services. Shouldn’t the company be responsible in doing maintenance works in the piping?” asked Simi.
“We will ask them to defer their decision to disconnect the supply. If they want to inspect the piping system, we will insist on having a council member present during the inspection,” she said.
Meanwhile, an official from Gas Malaysia who requested anonymity said that the company could not do maintenance work on the piping system as it belonged to the apartment’s management.
“According to the Gas Supply Act 2003, the apartment’s management is required to appoint a contractor to do maintenance work on the piping system every three years,” said the official.
The official also said that Gas Malaysia has no record of the apartment management doing maintenance work on the piping system in the last three years.
As for the termination notice, the official claimed: “We issued a letter of intent to terminate supply to the apartment’s management prior to sending out the notices on July 11.”