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AirAsia’s Fernandes should act more mature, says Bung Moktar

 | November 23, 2017

The Umno MP says he is just carrying out his duty as the people's representative in voicing complaints against the budget airline.

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PETALING JAYA: Tony Fernandes should be more mature and take into consideration the opinion of others, especially when it is meant for the betterment of AirAsia, said Barisan Nasional (BN) MP Bung Moktar Radin.

The Kinabatangan MP said the complaint he had made against AirAsia in the Dewan Rakyat on Tuesday was driven by his concern for the “welfare of the people”.

He had reportedly complained that AirAsia was focusing too much on charging “hidden costs” instead of operating as a low-cost carrier true to the publicity it enjoyed.

“He (Fernandes) should take into consideration what I had said, and what AirAsia’s true business model is.

“They said AirAsia is serving the low-cost market, so make sure it’s low cost. Don’t just say it is, while having a hidden agenda,” he said when contacted today.

Bung’s statement in the Dewan Rakyat did not go down well with Fernandes.

The AirAsia Group chief executive officer, on his Twitter yesterday, criticised the attitude of some MPs who “never stop complaining” despite everything that AirAsia had done to service the people of Sabah and Sarawak.

Fernandes asked why “these same MPs” didn’t make the same complain about the “100% increase Malaysian airports charge poor first-time travellers”.

Bung said the concern over increasing airport charges had already been voiced inside the Dewan Rakyat by his BN colleague, Bintulu MP Tiong King Sing.

“My concern is about the good of the people. Like the airline’s counter services that have no consideration for the plight of others,” said Bung.

“For example, AirAsia rejects passengers who are only 10 minutes late and requests that they buy new tickets.

“In the United States and the United Kingdom, the airline will try to arrange new seats on the next flight for these passengers.

“Air Asia is a low-cost carrier which is meant for the poor. This should be considered by the airline.”


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