The same, but different
Is a graphic designer at a major accounting firm the same job as a graphic designer at an early-stage startup? There is an obvious overlap in functional skills, but that’s where the similarity ends.
A designer at a startup will have limited resources and even less time. You’ll be required to “ship fast” because the clock is ticking and everything is an experiment.
Management will have a relatively high tolerance for mistakes, and decisions will be made on the spot.
Conversely, a large accounting firm will be far less tolerant of risk, decisions are made by committee, perfection will be prioritized over speed and autonomy will likely be low.
How similar do these roles sound now?
While the fundamental craft is essentially the same, the context is entirely different. Success is measured differently, and the respective operating environments have very little in common.
Context is everything
It follows that the best person to do the job at the accounting firm is probably not the best person to do the job at the startup. In come cases you might be able to excel at both roles, but you will need to apply yourself and behave quite differently.
This means that competence is dependent on context, something author, entrepreneur, and photographer James Clear emphasizes in his book “Atomic Habits”.
There is no such thing as a “good graphic designer”. Rather, there is a good graphic designer in your particular context.
That context might be unique to your company, or it might be broadly applicable to companies in your industry or of a similar size, for example.
This is a departure from the way many companies and indeed many talent acquisition professionals think about competency frameworks.
It’s easy to associate competence with job titles in a generic sense. However, given that your performance will depend on the context in which you operate, all notions of competence should take context into account.
How to build context into your recruitment process
When filling a role, it’s important to think of what it takes to be successful in that role at your company. It’s helpful to divide the requirements into two components.
The first are the skills that are specific to the role itself and would likely be required in any context. In other words, what do you need to achieve in that role?
The second component are the skills that are unique to your context. In other words, how do you expect the person to approach their role? This can include cultural aspects, attitude, behaviour and so on.
The next step is to come up with a way to test candidates for those skills. Following this logic, a generic “graphic designer test” doesn’t make much sense because it only addresses the first component.
In order to identify someone who will excel in a role in your context, the test must take into account both components. It must be context-dependent because competence is dependent on context.
Thinking about candidate selection in this way will help you identify people who are more likely to be successful in your environment.
This makes sense because it’s also unlikely that the people who want to work at a startup will want to work at major accounting firms, and visa versa.
This article first appeared in vervoe.com.
At Vervoe, our mission is to fundamentally transform the hiring process from mediocracy to meritocracy.