KUALA LUMPUR: The Home Ministry has urged passport vendors to stop bickering and focus on their responsibility to provide passports without any problems.
Deputy Minister Nur Jazlan Mohamed said vendors should put the interests of the people first rather than fighting among themselves.
“Delays in passport issuance have become an issue. I personally have been deluged with too many reports,” he told reporters at the KL Sogo’s Business Partners Appreciation Banquet 2016 here last night.
It was reported that the problems in the passport application and renewal process would take six months to resolve because of a shortage of passports with new security features.
Percetakan Keselamatan Nasional Sdn Bhd is the current supplier of the passports, while Datasonic Group Bhd is the principal manufacturer of the chips used on the passports.
Nur Jazlan said the ministry was in the midst of reviewing the agreement with the new vendor to see if there was a breach of contract in supplying passports.
He said such a problem had never happened with the previous supplier which had carried out the task for 10 years.
“The new vendors say they can provide passports better than the previous vendor, we will look at it again, if there is anything wrong, we will take action,” he said.