AirAsia, AirAsia X ban use of Samsung Galaxy Note 7


PETALING JAYA: AirAsia Berhad is banning the use of the Samsung Galaxy Note 7 on its flights as well as some of its subsidiary airlines, including AirAsia India, The Times of India reports.

In a travel advisory issued a couple of days ago, the budget carrier explained that its decision to prohibit passengers from using the mobile devise on board its aircrafts was made in the wake of the Galaxy Note 7 recall due to safety concerns over its battery.

“Following the recall of the Galaxy Note 7 mobile device by Samsung due to safety concerns over its battery, AirAsia and AirAsia X would like to inform all guests that the usage and charging of the device on board all our flights are prohibited with immediate effect until further notice,” it said.

According to the daily, passengers travelling on AirAsia and AirAsia X with the said mobile device must switch it off until disembarkation from the aircraft. The mobil phone must not be kept in any checked baggage as well.

The travel advisory from AirAsia comes a day after the Indian Government prohibited the use of Samsung Galaxy Note 7 devices on board an aircraft.

AirAsia currently flies to six destinations namely Bangalore, Kolkata, Chennai, Hyderabad, Visakhapatnam and Trichy. AirAsia X meanwhile flies to New Delhi.

Yesterday it was reported that Maswings Sdn Bhd, a wholly-owned unit of Malaysia Airlines, had banned passengers from using the Samsung Galaxy Note 7 for the same reason.

Malaysia Airlines Berhad issued a similar directive two days ago.

Other major airlines such as Singapore Airlines, Qantas, Virgin Airlines, Thai Airways and Etihad Airways have also banned the use of the device on board their aircrafts after certain units of the smartphone batteries were reported to explode, prompting Samsung to suspend sales of the smartphone.

The South Korean company has since suspended sales of the “phablet” and recalled over two million units worldwide after 35 cases were reported to have battery cell issues.