KUALA LUMPUR: Prasarana needs to form an independent committee comprising all stakeholders to investigate disruptions in the Light Rail Transit (LRT) service recently.
Malaysian Public Transport Users Association (4PAM) President Ajit Johl said this was necessary to restore public confidence following the disruptions of the Kelana Jaya LRT line on Sept 7 and 9.
“The committee should be a permanent one, and other issues such as tariff hikes, facilities and service levels can also be managed to ensure user expectations are met,” he said in a statement here today.
Ajit Johl, who welcomed Prime Minister Najib Razak’s decision to form a committee to address issues and the recent incidents involving LRT services, hoped Prasarana would also ensure that all safety measures were taken.
He said this followed the Sept 9 evacuation plan where passengers were ushered out of the stalled coaches and told to walk along the rail tracks – a move he considered extremely dangerous.
“They (Prasarana) have to come up with a better evacuation plan for emergencies.
“It was sheer luck that no one got injured.”
On Sept 7, glitches in the signalling and communications system delayed the LRT trains between the Ampang Park and Dang Wangi stations during the morning rush hour.
This forced many commuters to be held up at several stations before service resumed at 1.15pm.
On Sept 9, a train from Datuk Keramat heading to Jelatek suddenly stopped between the Datuk Keramat and Damai stations at 9.10 am.
This resulted in passengers being trapped for 20 minutes in the coaches before someone opened the doors from outside and told them to get off the train and walk on the tracks to Damai station, a journey which took them about 10 minutes.