BATU GAJAH: Many ETS train passengers were still stranded at the railway station here a day after a cargo train was derailed, disrupting passenger services.
The railway management promised to provide shuttle buses to transport them to Ipoh or Kampar stations, but several passengers told the New Straits Times this morning there was no indication about when the promised shuttles would appear.
A KTM spokesman said there should be 10 shuttles provided at Batu Gajah station today. “The shuttles will be slightly delayed, but they are expected to be here around noon.”
Checks at the Batu Gajah station today showed that many frustrated passengers were still waiting for coaches.
Universiti Teknologi Petronas student Aiman Afnan Alkesah, 18, said he had called KTM earlier today to make sure there were shuttle buses.
“I knew about yesterday’s train derailment, so I called up KTM about the shuttles. They told me that I could go straight to the Batu Gajah KTM station as there are shuttles there,” he was quoted as saying.
But after almost an hour, no coaches had appeared. Aiman said he was considering asking for a refund and taking a taxi to Ipoh. He has a ticket for a 7pm flight to Sabah today.
Another passenger, Nurhayati Saad, 27, said she had been waiting since 7am. She said taxi-drivers wanted RM50 to drive to Ipoh and she was considering asking others to share the ride.