PUTRAJAYA: Deputy Prime Minister Ahmad Zahid Hamidi reminded home ministry staff that achieving high key performance indicators (KPI) did not necessarily mean the public’s perception towards the ministry is good, The Star reported.
In saying this, Zahid, who is also the home minister, called on his ministry to increase its efforts to improve on the 123% KPI it achieved last year.
“Even though the ministry has achieved 123%, it does not mean that public perception towards the ministry has gone up by the same amount.
“For example, even when the Crime Index had gone down, a study by Pemandu (Performance Management and Delivery Unit) showed that public perception did not go up.
“Therefore, the home ministry has a responsibility to increase its KPI score,” Zahid was quoted as saying by The Star.
He said good relationship between the heads of departments and agencies with their subordinates was important.
“Leadership is not just about its leaders. It is about the team spirit between the leaders and others,” he said.