PETALING JAYA: Selangor state assemblymen have received low marks for their communication response levels, with two failing a test conducted by a watch group that monitors the performance of elected representatives.
Praba Ganesan, who heads Kuasa, attributed this to either “service fatigue” or politicians being preoccupied with preparations for the impending 14th general election.
Praba today revealed that only half (51%, or 28 out of 55) of Selangor assemblymen responded to queries by Kuasa through email, Facebook and Twitter within three days, a lower response rate compared to 62% last year.
However, there was an increase in response rate to 71%, after the request was repeated once or twice over a further six days.
Kuasa said DAP assemblymen came out tops, demonstrating better levels of their electronic communication response, with 93% of them passing the test.
PKR took second place with 85%, followed by PAS (54%), Amanah (50%) and Umno (45%).
Two Selangor exco members who failed the test were Iskandar Abdul Samad (PAS) and Daroyah Alwi (PKR), after they failed to reply despite being contacted three times over 10 days.
This is the fifth time the exercise has been run since 2014. It was previously carried out in March 2014, October 2014, April 2015 and April 2016.
Praba said Umno representatives had poor communication protocol or exhibited a resistance to electronic communication.
He recommended that party leaders consider providing financial support and training to their service centres and reconsider the assemblymen opposed to new methods when they named their candidates for GE14.
He said DAP’s strong performance would be reflected in youth votes towards the party, adding that younger voters were less forgiving when ignored.
“Parties and politicians in the general do respond to testing,” he said.
“Online interaction is enabled by online communication, and representatives who fail to see this advantage will lose ground to those who do.”