JOHOR BAHRU: E-hailing service provider Grab says it never intended to impact the income of public transport service providers and had always given everyone, including taxi drivers, the opportunity to join the company.
Its communications director Regina Arumugam said Grab, formerly known as MyTeksi, was formed to assist taxi drivers to further enhance the public transport industry in Malaysia as well as increase the drivers’ income.
“What Grab does actually is to link supply and demand using an application.
“If, previously, taxi drivers needed to spend time waiting for passengers or looking for passengers, with this application they can find passengers in nearby areas without waiting.
“Here, the taxi drivers have saved in two areas, namely time and car fuel.
“Therefore, we always welcome anyone to join us,” she said when met at Grab’s get-together with the media here today.
Regina said rewards would also be given to Grab passengers if they used the service regularly.
She added that Grab now operates in 25 cities in Malaysia and has over 1.1 million drivers in seven countries – Myanmar, Thailand, Vietnam, Singapore, Indonesia, the Philippines and Malaysia.
She said Grab would also launch various security measures such as the SOS button and provide female drivers with a closed-circuit camera system that was expected to be launched in stages before the end of the year.