SEPANG: Malaysia Airports Holdings Bhd (MAHB) will introduce the “airside transfer check-in service” at the Kuala Lumpur International Airport (KLIA) and klia2 next year.
Managing director Badlisham Ghazali said passengers with other onward international destinations would no longer be required to check out their baggage at the main terminal when they arrive.
“The service will be introduced at the KLIA and klia2 as both airports are main transit locations for passengers leaving for other countries or destinations.
“More interestingly, passengers and their respective baggage will also be transferred free between both terminals,” he added.
He told reporters this after attending the launch of the 70 years of establishment of the Airport Fire and Rescue Services (AFRS) here today.
Badlisham said the airside transfer, using buses, is part of the modernisation plan of the company towards enhancing customer service in the future.
It is aimed at those passengers changing aircraft or in transit for more than an hour.
Badlisham also said the MAHB aims to also improve the availability of the aerotrain service from 97% at present to 99.3% next year.
The aerotrain service connects the KLIA main and satellite buildings.
“Among the steps being taken to finetune and improve this transport service is to completely replace the aerotrain with a new set.
“That is a long-term goal, but until it is agreed upon, we will undertake maintenance of the existing aerotrain to improve availability as well as avoid interruptions.”
The KLIA handles 27 million passengers annually from the 67 airline companies using the facility.