Grab, Uber offer RM5 discount for Penang flood victims

Grab non-Klang Valley head Justin Tiew (left) and Uber Malaysia market executive Natasha Ang Ai Lin (second from right) offering RM5 off all rides in Penang until month's end.
Grab’s Justin Tiew (left) and Uber’s Natasha Ang Ai Lin (second from right) offering RM5 off all rides in Penang.

GEORGE TOWN: Two rival ride-share companies put aside their fierce competition today and introduced discounts for Penangites affected by last weekend’s massive floods.

Grab and Uber introduced cuts of RM5 for all rides effective today until the end of the month to help Penangites get around.

Many people have their cars in the workshops after they were affected by the floods.

Grab Non-Klang Valley (GrabCar, GrabTaxi) head Justin Tiew said the company would offer RM5 discounts across the board with the code “GRAB4PG” for a maximum of 25 rides per person.

The offer will run from Nov 9 until Nov 23, for rides between 7am and 7pm only. This is limited to 10,000 rides per day.

There will be no surge in pricing during any increase in demand, Tiew said, adding that all commissions the company gets from Penang will be passed on to the drivers.

He said Grab staff members from the Klang Valley would “moonlight” as drivers in Penang to cope with the increased demand.

As for existing Grab drivers, they are entitled to half-price car washes at all ShineShine outlets.

“We are offering discounted rides to the people of Penang, especially for those who need to get to and from school and work. We want to help bring some sense of normalcy to their lives.

“By doing so, we also hope to alleviate and improve the transport network which is currently affected,” Tiew said at a press conference with Penang Chief Minister Lim Guan Eng at the state assembly today.

Uber Malaysia marketing executive Natasha Ang Ai Lin said the company would also give RM5 off for 25 rides per person, but for a longer period, from Nov 9 until Nov 26.

She said the fare cuts are limited to 25,000 rides a day.

“We hope this will help Penangites get back on their feet following the recent floods.”

Those planning to use Uber can apply the code “UberForPenang” from 7am to 7pm daily.

Lim thanked Grab and Uber, saying the move was very much welcomed and would greatly help those with faulty vehicles as a result of the recent floods.