MAHB hopes to resolve systems disruption at KLIA by Friday morning

Hundreds of passengers have been affected by the systems glitch at KLIA. (Bernama pic)

PETALING JAYA: Malaysia Airports Holdings Bhd (MAHB) this evening said it hopes to resolve a systems disruption at KLIA, which has crippled several critical services, by tomorrow morning.

In a statement, the airport operator said the systems at the airport had not fully stabilised, but its team would be working “round the clock” to rectify the situation.

“We hope to resolve the situation by tomorrow morning,” it said, adding that it regretted the inconvenience caused to all passengers.

MAHB said it has deployed more staff on the ground, with the total numbering almost 1,000, to provide all possible assistance to passengers and airlines.

Passengers can get more information from MAHB’s social media.

MAHB again advised passengers to arrive at the airport at least four hours before their flight departure time in view of the delays.

“We are also encouraging passengers to check-in via the respective airlines’ mobile app or website.”

Yesterday, MAHB said the glitch had affected the internet connection, flight information terminals, check-in counters and the baggage-handling system.

Transport Minister Loke Siew Fook said he had asked MAHB to explain the disruption of systems at KLIA.

“I have not received a detailed report yet but I was told the incident is due to a systems breakdown. Of course, it has caused a lot of inconvenience to the public.

“We’ll apologise for any inconvenience to the public. But I need further details and expect the management of MAHB will give more details to the public,” he said when asked whether he has received a report on the disruption.