JAKARTA: Everything is available on Gojek.
Founded by Nadiem Makarim, 35, who is now also the CEO of the transportation network and logistics startup company, Gojek is the pride of Indonesia.
It is not merely a passenger transport service using motorcycles but much more than that.
In Indonesia, in the first three months of 2019, the Gojek application had been downloaded more than 142 million times, with more than two million share partner drivers.
In 2018, Gojek also recorded more than US$9 billion (RM37.7 billion) in gross transaction value (GTV) in all countries of operation, making it the biggest consumer technology group in Southeast Asia, based on GTV.
Gojek also operates in Singapore, Philippines, Thailand (where it is known as GET) and Vietnam (known as GoViet).
Set up in 2010, Gojek offers various services such as GoRide (motorcycle transportation service), Go Car (car transportation such as GrabCar), GoFood (food delivery), GoBlueBird (taxi service), GoBills (payment of current bills), GoMart (purchasing goods at supermarket), GoLaundry (dhoby service) and GoAuto (vehicle repair service).
All the services use an online application involving two million share partner drivers currently.
Recently, Youth and Sports Minister Syed Saddiq Syed Abdul Rahman proposed the introduction of the Gojek motorcycle taxi service in Malaysia.
This raised concerns mostly on the issue of safety of passengers riding as pillion riders as the number of motorcycles involved in accidents in Malaysia is worrying.
In Indonesia, Gojek has worked with the transport ministry to hold safety riding workshops for its share partner drivers.
The Indonesian transport ministry stipulates accident insurance coverage for all passengers.
No accurate statistics on the number of mishaps involving Gojek motorcycles in Jakarta are available but there is a high number of motorcycle accidents in Indonesia.
In 2018, there were over 5,400 motorcycle mishaps with 524 deaths in Jakarta alone.
In Jakarta, riding pillion on Gojek motorcycles is normal in the city with a population of over 10 million. Traffic congestion there has been described as being three times worse than that in Kuala Lumpur.
Everyday, it is normal to see Gojek pillion riders in office attire, with coat and tie, and women pillion riders jump on Gojek motorcycles with men riders.
It is not a major issue in Jakarta that women are using the Gojek service ridden by “cowok” (men).
‘’There is no such thing as having affairs when ferrying women. I’m doing this to look after my family,’’ said Asep Purwo, 27, who has been a Gojek rider for the past two years.