Systems disruption continues at KLIA

SEPANG: The systems disruption at KLIA which has caused flight delays, among others, continued this morning, with airport operator Malaysia Airports Holdings Bhd (MAHB) still working to stabilise the situation at 6am.

Passengers are still advised to reach the airport at least four hours before their flight departure time.

The glitch, which began on Wednesday night, has affected key airport systems such as the WiFi connection, flight information display system, check-in-counters and the baggage handling systems.

To mitigate the situation, MAHB said, all 38 remote bays at the main terminal have been utilised to cater to aircraft which are unable to proceed to the scheduled gates as they are still occupied.

Four additional buses have also been provided, as well as ground handling services for the airlines in order to ferry passengers to the remote bays from the terminal and vice versa.

“We also extended the operating hours at all our other airports nationwide last night in order to cater to the delayed departing flights from Kuala Lumpur,” it said.

Sixty-eight delayed flights were reported as of 10pm yesterday.

MAHB also provided free parking for passengers at KLIA’s main terminal (Block A, B, C and D) until 6am today as many had encountered delays in flight arrivals.

“We deeply regret the inconvenience caused to all passengers,” it said.