Not so bad at KLIA now after change of equipment

The long queues at KLIA yesterday. The situation improved this morning after the network equipment was replaced. (Bernama pic)

SEPANG: The situation at Kuala Lumpur International Airport (KLIA), affected since Wednesday by a systems breakdown, improved today with the main terminal less crowded and manageable queues at the check-in counters.

This follows measures taken by Malaysia Airports to replace the network equipment after it identified network failure as the cause of the disruption.

The systems disruption affected key functions such as WiFi connection, flight information display system, check-in counters and the baggage handling system.

Malaysia Airports Holdings Bhd (MAHB) group CEO Raja Azmi Raja Nazuddin said in a statement last night that since the replacement of the network equipment, there had been progress in network stability.

“Critical systems at the KLIA main terminal are now mostly up and running,” he said.

A Malaysia Airports spokesman said today that they were monitoring the stability of the system following the replacement of the equipment.

Checks at 9.30am found the situation under control and Malaysia Airports staff assisting passengers.

The Airport CARE Ambassadors were also working hard to ensure the comfort of passengers, and distributed coffee and tea.