Air Selangor receives 1,143 complaints over foul-smelling water

Cleaning work was undertaken on 29 pipeline networks at 31 areas after complaints of ‘smelly water’.

KUALA LUMPUR: Pengurusan Air Selangor Sdn Bhd (Air Selangor) has received 1,143 complaints on foul-smelling water from Sept 28 till 10am today.

Ninety-seven of these complaints were received between 6pm yesterday and 10am today.

Air Selangor customer relations and communications department head Abdul Raof Ahmad said 1,129 of the cases were acted upon, with samples taken for testing the water quality.

“Based on the tests, the water supplied is safe for use and meets the national drinking water standards set by the health ministry,” he said.

Besides testing samples, Raof said Air Selangor had also conducted checks and done cleaning work at 36 service reservoirs which supplied treated water to the areas where the complaints came from.

Cleaning work on 29 pipeline networks at 31 areas involving the complaints were also undertaken till 10am today.

These were undertaken in Petaling, Hulu Langat, Sepang and Kuala Langat, he said.

Air Selangor also distributed 1,764 five-litre bottles of drinking water to consumers in the affected areas.

Air Selangor apologised over the matter and advised consumers to contact 15300 (SMS) or WhatsApp at 019-2800919/019-2816793 if they required any assistance.