Bank Islam ready to help customers after moratorium ends

Bank Islam says it has assisted more than 394,000 customers since the six-month loan repayment moratorium was implemented in April.

KUALA LUMPUR: Bank Islam Malaysia Bhd says it is ready to work out repayment arrangements with customers badly affected by the Covid-19 pandemic after the six-month moratorium ends on Sept 30.

Its chief executive officer, Mohd Muazzam Mohamed, said the bank empathised with these customers who made up a sizeable portion of its financing portfolio.

In a statement today, Muazzam said Bank Islam had been adopting viable options to assist them in coping with the economic fallout from the pandemic which had impacted small businesses and retail customers.

He said the bank had assisted more than 394,000 customers since the six-month moratorium was implemented in April to help customers cushion the impact of Covid-19.

“The customers will continue paying the same instalment amount after the moratorium period ends.

“The bank stands ready to ensure the customers’ financial needs are taken care of during this challenging period. All they need to do is come and talk to us,” he said.

Customers may visit the nearest Bank Islam branch or call the bank’s contact centre at 03-2690 0900 for information on alternative payment solutions.

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