PETALING JAYA: With borders having reopened as of April 1, national airport operator Malaysia Airports Holdings Bhd (MAHB) has ramped up its preparation to ensure a safe and seamless experience at its airports.
MAHB said it has been working closely with the health and transport ministries, government agencies and airlines on how to make entry into Malaysia as smooth as possible while keeping everyone safe.
Most countries now require travellers to be fully vaccinated before leaving the country for any purpose. Without vaccination, a person may still enter Malaysia but will be subjected to quarantine.
However, the health ministry has made it mandatory for travellers to undergo a Covid-19 test two days before their arrival into Malaysia.
Travellers are required to complete health declarations on the MySejahtera app before boarding the flight from their country of origin, to allow for a faster arrival process at the airport.
The app is now enhanced with a new widget on its main page where they can fill up the pre-departure form, provide the RT-PCR test results and get as much information as needed through the FAQ page.
The travellers will then be issued with a traveller’s card on MySejahtera, before being allowed to board the aircraft.
Upon arrival, they are required to undergo a professionally-administered RTK-Antigen test within 24 hours. They can do this either at the airport’s private screening facility or any health facility of their choice outside the airport.
The test result must then be uploaded to MySejahtera within 24 hours upon arrival.
If the travellers choose to do their screening test at the private screening facility available at all international airports such as KLIA, Penang, Kuching and Kota Kinabalu, a pre-booking service is available online for their added convenience.
They can then proceed to the immigration counter for passport clearance followed by the baggage claim.
For travellers arriving from Singapore, they are exempted from doing the RTK-Antigen test upon arrival. However, travellers who are in transit from Singapore have to undergo testing at the first port of arrival in Malaysia.
Meanwhile, international travellers flying into Sarawak are required to do the RTK-Antigen test at the airport before immigration clearance. If they are transiting via any other airports such as KLIA and Kota Kinabalu, they need to undergo the RTK-Antigen test at the first port of arrival.
This specific SOP for arrivals in Sarawak is mandated by the state government.
Malaysia Airports said it will remain committed to assisting in all processes outlined by the health ministry to ensure the safety of all travellers.
“Travellers can verify information from Malaysia Airports’ social media, as the various platforms are actively updated with a travel advisory and the latest regulations,” it said.
“They may also direct their inquiries to [email protected] or have a quick chat with the customer experience team online at https://care.malaysiaairports.com.my/chat.
“Other than that, the website is also up-to-date with any current government regulations.”
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