Thomas Cook moves 300 Egyptian hotel customers after death of couple

Banners for Thomas Cook travel agency are seen at the Enfidha Airport in Enfidha, Tunisia, February 2018. (Reuters pic)

LONDON: Britain’s Thomas Cook said it was moving all 301 of its customers from a hotel in Hurghada, Egypt, as a precautionary measure after two of its holidaymakers died in circumstances it said were still unclear.

John Cooper, 69, and his wife Susan Cooper, a 63-year old who worked for the holiday company in Britain, were found dead at the Steigenberger Aqua Magic Hotel in the Red Sea resort on Tuesday.

Thomas Cook said it had received further reports of illness among guests, without elaborating.

“Safety is always our first priority, so as a precautionary measure we have taken a decision to remove all our customers from this hotel,” the company said.

It said it would offer the customers alternative hotels in the resort or the option to fly back to Britain on Friday.

The company said it had last audited the hotel in late July 2018 and it had received an overall score of 96%.