Viral TNB notice is not fake

Viral TNB notice is not fake

Utility company urges social media users to stop spreading wrong information that the notice was a new way for robbers to enter homes.

TNB
PETALING JAYA:
It is not fake. This clarification came from utility provider Tenaga Nasional Bhd (TNB) after its “Feedback on Locked Houses” notice was claimed to be fake in viral postings on social media.

Many people had posted the TNB notice on WhatsApp and warned that this could be a ruse for robbers to enter homes.

TNB Senior General Manager (consumer services) Kamaliah Abdul Kadir said the notice was issued by the Kuala Lumpur TNB metering unit as part of a normal procedure.

She told FMT the notices were issued when meter readers could not read electricity meters if the gates were locked or there were other obstacles.

She urged netizens to stop sharing the notice online as it could affect the TNB employee whose name and contact number was listed on the notice.

Kamaliah urged consumers to contact the TNB customer service at 13000885454 or visit the nearest TNB office should they encounter any suspicious notice.

The social media posting stated TNB officials had visited the premises but the house was found locked.

The notice also contained a couple of mobile phone numbers which the customer was asked to contact, to fix another appointment within a week of the mentioned date.

The netizen, who shared the article, had claimed the notice was fake and that it was a technique by robbers to enter homes.

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