
Ong said more than 100,000 commuters were affected by the derailment of cargo trains that had occurred twice in recent times.
The first incident took place on Saturday, while another cargo train derailed on Monday.
“Commuters are forced to spend more money to take taxis and GrabCar, which is more expensive,” Ong told reporters at the Bank Negara KTM station here today.
He also criticised KTM for failing to adequately inform passengers that the tracks would be closed for repair works.
Segambut MP Lim Lip Eng meanwhile said the incidents reflected badly on Malaysia’s ability to handle such situations, especially with the ongoing 29th SEA Games taking place at the moment.
“When foreign visitors come here, they depend on the train.
“They should put up big notices or give out leaflets. Even local passengers can’t figure out where their trains are.”
A commuter named David Ling, who usually drops his 14-year-old son off at the Kepong train station, said he was not forewarned of the delays. As a result, his son’s commute to school today was delayed.
“On Monday, there was someone to inform us of the delays, so I dropped off my son.
“But today there was no sign and no one to inform us, so my son called me later and I had to call for a GrabCar to send him to school,” the 37-year-old said.
According to a KTM representative, the cargo train had skidded off the rails at 1.32am on Monday, completely blocking a track.
This followed the derailment of another train on Saturday, which occurred at KM 386.800 on the tracks between the Kuala Lumpur and Bank Negara stations.
The representative said the tracks from Kuala Lumpur to Kepong will be closed on Tuesday and Wednesday to speed up repair works.
From Thursday to Sunday, meanwhile, one track will be opened from KL Sentral to Kepong.
“Rapid has provided four buses to shuttle people to and from Segambut and KL Sentral,” the spokesperson added.
KTM said it would update its social media pages to reflect any changes to the schedule.