5 million switch to e-wallet to make Touch n’ Go payments

KUALA LUMPUR: About five million Touch ‘n Go users have switched to using the e-wallet for toll road payments in the past 11 months.

There are a total of 23 million Touch ‘n Go users.

Touch ‘n Go CEO Syahrunizam Samsudin said 70% of the five million e-wallet users are between the age of 19 and 26.

“This is a very encouraging improvement in the movement from cash to cashless payment methods,” he said when met on the sidelines of the Alibaba Cloud Summit held at Connexion Conference and Event Centre here today.

“We want Malaysians to migrate to the seamlessness of urban mobility by having toll transactions conveniently deducted from their mobile phones,” he added.

However, Syahrunizam said to get all Touch ‘n Go users to migrate to the e-wallet payment method was not easy and would take a long time.

Motorists using the Touch ‘n Go e-wallet, for instance, need not proceed to the “tambah nilai” booth or a petrol station to reload their cards but can do so via the e-wallet.

On the radio-frequency identification (RFID) technology to replace the current Smart Tag, he said there are already 4,000 registered RFID users.