
Whether it’s for writing summaries, drafting emails, or identifying key figures in a report, artificial intelligence is increasingly becoming part of people’s working lives. Young professionals, in particular, are adopting this technology to make their daily work lives easier and more productive, according to a recent survey by Google Workspace.
This survey involved more than 1,000 white-collar workers in the US, aged 22 to 39, who were asked about their use of AI at work. Of them, 70% use this technology to write emails; after all, it’s not always easy to craft a good email that won’t be subject to misinterpretation.
AI-assisted writing tools can, therefore, improve the quality of professional writing, which in turn promotes internal and external communication, according to 88% of respondents.
AI also enables employees to work autonomously anywhere. Case in point: 87% of respondents are more comfortable writing long emails from their phone when using this technology, while 90% feel more confident in remote meetings when an AI tool can take notes for them.
Overall, the technology is playing a key role in boosting young workers’ confidence at work. In fact, 88% of those surveyed say AI tools give them the impetus to get started on tasks they consider daunting or complicated, which reduces procrastination.
More than just a productivity tool, young professionals say AI has the potential to redefine managerial and collaborative practices in business. Some 86% of them believe this tech can help leaders become better managers, while 47% are confident it can help enhance communication to improve problem-solving and facilitate better relationships.
Finally, the findings reveal that more than half of respondents willingly share their feedback and advice on AI use with their colleagues. In this respect, artificial intelligence is becoming as much a topic of conversation in the office as the weather or vacation plans.