SPAD: Changes to Act will improve taxi, e-hailing services

spad-driver-gps-malaysiaKUALA LUMPUR: Amendments to the Land Public Transport Act 2010 by Parliament on Thursday will improve and transform the quality of taxi and e-hailing services such as Uber and Grab throughout the country.

The Land Public Transport Commission (SPAD) said the amendments would ensure that service operators and drivers would implement the highest safety and service standards including the mandatory background inspection.

“The commission is also empowered to introduce and enforce regulations such as compelling operators of e-hailing services to hand over information pertaining to the journeys and vehicles used, to SPAD for the planning of land public transportation,” SPAD said in a statement yesterday.

According to SPAD, besides the fact that fares for e-hailing services would not be regulated but determined by market forces, the amendment was capable of raising the income of drivers through the use of a dynamic fare structure using the e-hailing application or the metered taxi fare rate when picking up passengers by the roadside.

SPAD said the change was reasonable and capable of giving more choice to consumers and at the same time providing fair competition for the taxi industry through the use of the latest technology which was more responsive to market forces.