Maxim Malaysia director Hazwan Musley said the company had obtained a valid licence and complied with the regulatory requirements stipulated by the transport ministry, the road transport department, the land public transport agency (Apad) and the Commercial Vehicle Licensing Board (CVLB).

He said that on Dec 2, 2025, Apad published an official statement on Facebook listing all registered e-hailing companies operating in Peninsular Malaysia. He said Maxim was also listed as having a valid permit.

He said that for its operations in Sabah and Sarawak, the company had all the required operational documents from the CVLB, and was always fully compliant with local regulatory requirements.

“Publishing the official Apad list has dispelled any doubts about Maxim’s licensing status. We are operating with complete transparency and strict compliance with Malaysia’s transport regulations.

“Our focus now is to continue improving service quality and safety standards, thus ensuring that both drivers and passengers benefit from a trustworthy and valid e-hailing platform,” he said in a statement today.

Hazwan also said all Maxim drivers were required to have a public service vehicle licence, e-hailing vehicle permit and insurance. Their vehicles must also pass the computerised vehicle inspection centre inspection to ensure passenger safety.

He said Maxim had also enhanced access to transportation, especially in rural areas, while providing flexible income opportunities for local drivers and supporting the local economy.

He said the company had also implemented corporate social responsibility initiatives in the fields of education, health and environmental sustainability.

It also offers inclusive features such as special fares for people with disabilities and travel for women in selected areas.