Companies turn to AI robots to help improve customer service

While some companies have resorted to having artificial intelligence robots or chatbots to deal with customers over the phone, the jury is still out as to whether they are a better alternative to humans. Read More: https://www.freemalaysiatoday.com/category/highlight/2022/08/17/ai-customer-service-agent-still-on-learning-curve/ Free Malaysia Today is an independent, bi-lingual news portal with a focus on Malaysian current affairs. Subscribe to our channel - http://bit.ly/2Qo08ry ------------------------------------------------------------------------------------------------------------------------------------------------------ Check us out at https://www.freemalaysiatoday.com Follow FMT on Facebook: http://bit.ly/2Rn6xEV Follow FMT on Dailymotion: https://bit.ly/2WGITHM Follow FMT on Twitter: http://bit.ly/2OCwH8a Follow FMT on Instagram: https://bit.ly/2OKJbc6 Follow FMT on TikTok : https://bit.ly/3cpbWKK Follow FMT Telegram - https://bit.ly/2VUfOrv Follow FMT LinkedIn - https://bit.ly/3B1e8lN Follow FMT Lifestyle on Instagram: https://bit.ly/39dBDbe ------------------------------------------------------------------------------------------------------------------------------------------------------ Download FMT News App: Google Play – http://bit.ly/2YSuV46 App Store – https://apple.co/2HNH7gZ Huawei AppGallery - https://bit.ly/2D2OpNP #FMTNews #Chatbots #CustomerService #ArtificalIntelligence