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Car-clamp issue: ‘Officers were just doing their job’

 | November 22, 2017

Penang Island mayor tells officers who clamped car of woman with wheelchair-bound mother to call their boss when faced with difficult situations.

maimunah_clampGEORGE TOWN: Penang Island’s mayor has praised the two officers who clamped the car of a woman who was with her wheelchair-bound mother, saying they carried out their duties diligently and honestly but that their communication skills could have been better.

Penang Island City Council (MBPP) Mayor Maimunah Mohd Sharif said the officers could have calmed the woman down and explained that she had committed an offence by not having a handicapped parking sticker or ID on her car, which was parked in a lot for disabled drivers.

“The officers did a normal a job, they saw no OKU (disabled person’s) card or parking pass on a car parked in a lot meant for the disabled, so they clamped the car.

“I met the two officers, I said next time if you have this kind of situation, you have to be firm but polite. As public servants, we must keep calm. They should calm the other person down and explain to them that they have committed an offence and not respond to provocations.

“I also told them that they must call their boss if faced with similar situations, so that we do not have a repeat of what happened,” Maimunah told reporters after visiting a construction site at Bukit Kukus in Paya Terubong today.

On Monday, a woman and her wheelchair-bound mother had parked at a “blue lot” which was a designated handicapped parking lot.

A video of her and passersby arguing with the enforcement officers who clamped her car went viral.

The officers did not budge when asked to let them go scot-free, and insisted that the RM50 fine should be paid. A friend of the woman, a bank employee, had to pay the fine to get the clamp removed.

The woman driver admitted to not having an OKU card. She said she had been so busy taking care of her mother that she had no time to get the pass.

She felt she had done nothing wrong as the OKU parking lot was meant to help disabled people like her mother.

Maimunah met the woman yesterday and assured her that her parking summons would be voided and her disabled parking pass application expedited, as long as she provides an OKU card.

No OKU card, but why so heartless, asks woman in car clamp video

Council workers scolded for clamping disabled woman’s car


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