Apple’s customers have not been very pleased since the company said last month it intentionally slowed down older iPhones with weakening batteries to prevent the handset from shutting off abruptly.
Following consumer outrage, Apple apologized and slashed the price of out-of-warranty replacement batteries to US$29 from US$79 for iPhone 6 or later models.
Barclays analyst Mark Moskowitz says 77% of iPhone customers are using iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, and SE, which means even a small percentage opting for battery replacement over upgrade could have meaningful impact on iPhone sales.
The company faces eight lawsuits filed in California, New York and Illinois over the issue.