SST going smooth, complaints only on price of foods

Bernama pic.

KULIM: The first day the sales and services tax (SST) today went smoothly except for complaints on the price of food in restaurants throughout the country.

Domestic Trade and Consumer Affairs Minister (KPDNHEP) Saifuddin Nasution Ismail said checks on restaurants showed the prices on the receipts were correct and the outlets were not increasing their prices indiscriminately.

“I have instructed the National Price Council, which has more than 1,000 price checkers, to focus on food outlets to ensure that no business operator cheats,” he said at a press conference on Enforcement of Pricing Under the Pricing Operations 5.0 here today.

Earlier, Saifuddin visited a Toyota vehicle maintenance company, Syarikat Telagamas Motor Sdn Bhd.

Also present was the ministry’s enforcement director, Mohd Roslan Mahayuddin, Kedah Customs director Johari Alifiah and Kedah KPDNHEP director Mohamed Fitri Hassan.

Saifuddin said beginning today, his ministry would carry out Operasi Catut 5.0 throughout the country, which was a continuation of Operasi Catut 4.0, which began on June 1.

“We will conduct checks on all business chains in the country and take legal action against those who do not comply,” he said.

This included gaining exorbitant profits under Section 14 (1) of the Price Control and Anti-Profiteering Act 2011, price tagging, or vague price signs, receipts and invoices.

He said the ministry had started an operations room, which would operate from 7am to 10pm, for members of the public to lodge complaints and make enquiries through the toll-free line 1-800-886-800.

Members of the public can also email their complaints to the ministry’s official portal, SMS to 15888 by typing KPDNKK ADUAN, smartphone application EzAdu KPDNKK as well as to the KPDNKK Twitter and Facebook accounts.

“However, these complaints must be clear and contain details such as the name and address of the venue the complaint is about, details about the goods and price, as well as receipts for us to investigate.”

He also said the role of the ministry in the implementation of the SST was to tackle profiteering and price manipulation activities to ensure that there is no wanton increase in price of goods.

Meanwhile, he said, the ministry will introduce laws to control the price of services for vehicle maintenance so that consumers are not unduly burdened.