Internet glitch brings down some Malaysian .my websites

Some users complained that the MyNIC registrar reported the problem only 12 hours later.

PETALING JAYA: An internet glitch has brought down several websites in the Malaysia domain, among them satellite broadcast Astro, which were registered under the “.my” address.

An article at the technology forum advised internet users to avoid using internet banking services as a precaution.

The “.my” address registrar, MyNIC Berhad, said the problem lay in “some Technical Issue related to DNSSEC chain with IANA”, a reference to a chain of security certificates used by domain name servers linked to IANA, the internet’s governing name authority.

MyNIC apologised to users. However, Twitter users complained that MyNIC only reported the problem 10-12 hours after it had happened, and questioned whether MyNIC staff were asleep during the Hari Raya holidays.

The MyNIC announcement was posted to Twitter at 4.35am today. “We are working hard to resolve this issue as soon as possible. More details will be issued from time to time,” it said.

Former Jelutong MP Jeff Ooi reposted a complaint by user “@scamboy” which said “Mynic only acknowledged this issue more than 12-hours later (4.35am on 16 June to be exact) and the issue is still ongoing. I guess the technical teams are on holiday.”

Communications minister Gobind Singh Deo, who has political responsibility for internet affairs, said that MyNIC and the Malaysian Communications and Multimedia Commission were working to solve the problem.

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