MySejahtera says why mall cases were not on Hotspot Tracker

MySejahtera says why mall cases were not on Hotspot Tracker

Officials respond to user's complaints that the app doesn't give information about cases in hotspot areas.

MySejahtera is used for check-ins but also has a Hotspot Tracker that shows cases within a 1km radius.
KUALA LUMPUR:
The people behind the MySejahtera app have explained why Covid-19 cases reported at shopping malls did not show up in the app’s Hotspot Tracker.

Users have complained on social media that the Hotspot Tracker continued to show no cases in the past 28 days within a 1km radius.

Users were concerned over reports of Covid-19 cases reported at NuSentral Mall, KL Gateway Mall, Sunway Pyramid Mall and Suria KLCC. However, this information was not reflected by the Hotspot Tracker.

In a statement reported by Bernama today, MySejahtera said the location considered to be a Covid-19 hotspot was based on in-depth investigation by the health ministry on the definite and possible source of infection.

The malls where cases were reported were not the source or the potential source of Covid-19 infection, the statement said.

“We would like to commend Malaysians at large for using the functions of MySejahtera regularly and it is clearly evident everyone is updated about the happenings on Covid-19. We also urge Malaysians and residents in Malaysia to only share information based on facts so as not to create unnecessary panic in the community,” said the statement.

MySejahtera is an application developed by the government to assist in managing the Covid-19 outbreak in the country. It is mainly used for check-ins at various shops, commercial premises, government offices, and other places where the public has access.

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