Penang KPDN director S Jegan said a team of five enforcement officers was deployed to the location at 8pm yesterday following a public complaint. Inspections, including checks of documents and records, found that diesel was still available at the station.

“Further investigations found that the supply of B10 diesel from the depot to the station had decreased by about 50% since Monday. As a result, the station management prioritised sales to regular customers, while other customers were limited to purchases of 20 litres,” he said in a statement.

He said a notice was issued to the fuel station management, and that investigations were being carried out under Section 16A(1)(b) of the Control of Supplies Act 1961 for refusing to sell controlled goods.

Two viral video clips had shown a lorry driver alleging that the management of a fuel station at the Juru R&R area had refused to allow him to refuel diesel, citing a supply shortage.

Jegan urged the public to channel consumer-related information and complaints through KPDN’s official platforms, including the e-Aduan portal at kpdn.gov.my, WhatsApp at 019-848 8000, the call centre at 1-800-886-800, or the Ez ADU KPDN application.